Terms of Service

You must be at least 18 years of age to use NeuraWrite. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

If you are accessing the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

NeuraWrite is an AI-powered document generation platform that helps users research, draft, humanize, and export written content. To deliver the Service, your content is processed by third-party AI and infrastructure providers. Each provider is contractually bound to handle your data only on our instructions and in accordance with applicable privacy law.

Important: Your content is transmitted to these third-party services as part of normal operations. See our Privacy Policy for details on what is shared and with whom.

• You must provide accurate information when creating an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must not share your account with others or allow unauthorized access.
• You are responsible for all activity that occurs under your account.
• NeuraWrite reserves the right to suspend or terminate accounts that violate these Terms.
• You must notify us immediately of any unauthorized use of your account at support@neurawrite.ai.

You agree to use NeuraWrite only for lawful purposes and in accordance with these Terms. You specifically agree not to:

• Use the Service to generate content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
• Generate content that infringes on any third party's intellectual property rights.
• Attempt to reverse-engineer, decompile, or disassemble any part of the Service.
• Use automated scripts, bots, or scrapers to access the Service without our prior written consent.
• Resell, redistribute, or sublicense access to the Service or its output without authorization.
• Attempt to bypass usage limits, rate limiting, or any technical restrictions.
• Interfere with or disrupt the Service or servers connected to the Service.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation.
• Use the Service to generate content for the purpose of fraud, deception, or academic dishonesty in violation of applicable policies.
• Use the Service in any manner that could expose NeuraWrite to legal liability.

Submitting AI-generated work as your own without proper disclosure may violate your educational institution's honor code or academic integrity policy. By using NeuraWrite, you:

• Acknowledge and accept full responsibility for complying with all applicable academic integrity requirements at your institution.
• Understand that NeuraWrite does not condone or encourage academic dishonesty, plagiarism, or misrepresentation.
• Agree to indemnify NeuraWrite against any consequences, penalties, or disciplinary actions resulting from your use of generated content.
• Acknowledge that NeuraWrite may cooperate with institutional investigations if required by law or valid legal process.

• Accuracy: AI-generated content may contain factual errors, fabricated citations, or inaccuracies. You are responsible for verifying all content before use.
• No Undetectability Guarantee: While our humanization process aims to reduce AI detection scores, NeuraWrite does not guarantee that content will be undetectable by any specific AI detection tool. Detection technology evolves constantly and results may vary. No humanization tool achieves 100% bypass across all detectors.
• Copyright Limitations: Under current U.S. Copyright Office guidance, AI-generated content may have limited or no copyright protection. You should understand these limitations before relying on generated works.
• Source Verification: Document generation uses live source research to retrieve real citations. You should independently verify all sources and references before relying on them for professional, academic, or legal purposes.
• AI Chat Limitations: The AI Chat Assistant does not have access to real-time internet data unless you explicitly request sourced responses. General responses are based on the AI model's training knowledge, which has a cutoff date. Do not rely on AI Chat responses as legal, medical, financial, or professional advice.
• No Guarantee of Results: NeuraWrite does not guarantee any particular outcome, including academic results, detection scores, or publication acceptance.

Your content and conversations are processed securely and in isolation from other users:

• Chat sessions are not stored server-side. AI Chat conversation history exists only in your browser session and is cleared when you close or refresh the page. No chat history is retained on our servers beyond the active request.
• Documents are access-controlled. All generated documents are stored with row-level security enforced at the database layer. Your documents are only accessible via your authenticated account.
• API processing is request-isolated. Content sent to third-party AI providers is processed as a discrete API call. These providers do not share your content with other users and do not use it for model training under their API terms.
• Team plan data. If you are on a team plan, the team owner can see aggregate usage statistics but cannot access the content of documents or chat sessions belonging to individual team members.

Content generated through NeuraWrite using your inputs is owned by you, subject to the AI copyright limitations noted above. NeuraWrite retains no ownership rights to your generated documents.

We may use anonymized, aggregated usage data to improve our services. No individual content is used for this purpose. The NeuraWrite name, logo, and all related marks are our intellectual property.

You grant NeuraWrite a limited, non-exclusive license to process your input content solely for the purpose of providing the Service.

NeuraWrite respects the intellectual property rights of others. If you believe content on our platform infringes your copyright, please submit a DMCA takedown notice to support@neurawrite.ai containing:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing and where it is located on the Service.
• Your contact information (name, address, telephone number, and email address).
• A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.
• Your physical or electronic signature.

We will respond to valid DMCA notices promptly and may remove or disable access to the allegedly infringing material pending investigation.

You agree to indemnify, defend, and hold harmless NeuraWrite, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use or misuse of the Service.
• Your violation of these Terms.
• Your violation of any applicable law or regulation.
• Any claim that your use of generated content caused damage to a third party.
• Academic or professional disciplinary actions resulting from your use of the Service.

To the maximum extent permitted by applicable law, NeuraWrite is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

In no event shall NeuraWrite be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, regardless of whether we have been advised of the possibility of such damages.

NeuraWrite's total cumulative liability to you for all claims arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amount you paid to us in the twelve (12) months preceding the claim or (b) one hundred dollars ($100).

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages, so the above limitations may not apply to you in full.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration, rather than in court, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm.

Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Upon termination, your right to use the Service ceases immediately. You may request a one-time export of your generated content within 30 days of termination. Sections 7, 8, 10, 12, 13, 14, and 15 shall survive termination.

By using the Service, you consent to receiving electronic communications from us (email, in-app notices). You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.

You may opt out of non-transactional marketing communications at any time by clicking "unsubscribe" in any marketing email or contacting us at support@neurawrite.ai. Transactional and account-related communications cannot be opted out of while your account is active.

For questions about these Terms:

• Email: support@neurawrite.ai
• Legal notices: support@neurawrite.ai